Privacy policy
Privacy Policy
At Cold One Country, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy outlines how we collect, use and protect your information when you visit our website, place an order or interact with us online.
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Information We Collect
When you shop with Cold One Country, we may collect personal information including:
- your name
- email address
- phone number
- shipping and billing address
- payment information
- purchase history
We may also collect non-personal information such as:
- browser type
- device information
- website usage data
- cookies and analytics data
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How We Use Your Information
We use your information to:
- process and ship orders
- provide customer support
- send order updates and tracking information
- improve our website and customer experience
- send marketing emails and promotions (if you opt in)
We will never sell or share your personal information with third parties for marketing purposes.
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Payments
All payments made through our website are processed securely through trusted third-party payment providers. Cold One Country does not store your full payment details.
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Email Marketing
If you join our Country Club or subscribe to marketing emails, you may receive updates about:
- new product drops
- promotions
- giveaways
- special offers
You can unsubscribe at any time using the link in our emails.
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Cookies
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
You can choose to disable cookies through your browser settings.
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Third-Party Services
We may use trusted third-party services including:
- Shopify
- payment providers
- shipping providers
- analytics platforms
- email marketing services
These providers only receive the information necessary to perform their services.
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Your Rights
You may request access to, correction of or deletion of your personal information at any time by contacting us.
📧 info@coldonecountry.com.au
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Changes to This Policy
Cold One Country may update this Privacy Policy from time to time. Any changes will be posted on this page.
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By using our website, you agree to the terms outlined in this Privacy Policy.
Thanks for supporting Cold One Country — built for knockoff, backroads and better weekends. 🍺